Being Googley

• Thrives in ambiguity: Can deal with conflicting messages or directions, build consensus, and make pro‐gress against a problem, even when the environment is constantly shifting.

• Values feedback: Has humility to both receive and give feedback gracefully and understands howvaluable feedback is for personal (and team) development.

• Challenges status quo: Is able to set ambitious goals and pursue them even when there might be resist‐ance or inertia from others.

• Puts the user first: Has empathy and respect for users of Google’s products and pursues actions thatare in their best interests.

• Cares about the team: Has empathy and respect for coworkers and actively works to help them withoutbeing asked, improving team cohesion.

• Does the right thing: Has a strong sense of ethics about everything they do; willing to make difficult orinconvenient decisions to protect the integrity of the team and product.